This privacy policy sets out how Skein Queen uses and protects any information that you give Skein Queen when you use this website. Skein Queen is utterly committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Skein Queen may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st December 2008

What we collect

We may collect the following information:

  • name and address
  • contact information including email address

When you purchase from the online store, you are forwarded to our payment processing company (Paypal) to finalize the transaction. I do not collect or store (nor intend to) any financial information (ie credit or debit card numbers) about you on my website. If you requested to join my mailing list, you will be informed by email of shop updates but if you wish to unsubscribe at any time, that option is present at the bottom of each newsletter email or send me an email via the Contact tab and I'll take your name off the list with immediate effect.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

I will not sell, distribute or lease your personal information to third parties unless I am required by law to do so. 

If you believe that any information I am holding on you is incorrect or incomplete, please write to or email me as soon as possible, using the Contact page. I will promptly correct any information found to be incorrect.