Delivery

Our top priority is not only creating and sourcing exquisite yarn for you, but also to wrap it beautifully and send it off to reach you at the soonest opportunity.

Yarn is shipped within 48 hours on weekdays (though we aim to post within 24 hours) and postage is based on weight. Please note: orders purchased after midday on Fridays will usually be posted out on the following Monday.

  • UK parcels are posted using Royal Mail 48 and take around 2 working days. Tracking included.
  • UK large letters are posted using Royal Mail 24 and take around 1-2 working days with no tracking.
  • Packages to Europe are posted by airmail and take around 3-4 working days
  • Packages outside Europe are posted by airmail and take around 5-7 working days 
  • International tracking is available as an additional option under the Info tab. I'm sorry but we don't post to South America.
  • For overseas purchases, please note that you are responsible for any customs due on any packets.

UK - Royal Mail 

  • Large letters up to 49g - £1.10            Royal Mail 24 without tracking 
  • All other parcels - £4.25                      Royal Mail 48 with tracking

 
Europe - Airmail

  • 0-250g         -   £4.30
  • 251-500g     -   £6.00
  • 501-750g     -   £7.20
  • 751-1kg       -   £8.35
  • 1.01kg-2kg   -   £13.60

Rest of the World - Airmail

  • 0-99g           -    £4.70 (approx $6.70)
  • 100-250g      -    £5.40 (approx $7.70)
  • 251-500g      -    £8.40 (approx $12)
  • 501-750g      -    £10.85 (approx $15.50)
  • 750-1kg        -    £13.95 (approx $20)
  • 1.01kg-2kg    -    £20.00 (approx $28)

*sending to Italy, Canada and South Africa - it is strongly advised that you add International Tracking for parcels being sent to these countries as we have experienced delays without it. If you decide not to add tracking, you are taking responsibility for any losses. We are currently experiencing delays of 10-12 weeks on parcels sent to Canada. I'm sorry but we don't post to South America due to postage costs.

You can find the International Tracking option under the Info tab which you can add to your order here.

If you place more than one order and your first order hasn't yet been dispatched, we will combine postage for you to ensure you get the best price for shipping.